Live Chat has proven to be an effective avenue when it comes to generating more enquiries, widening the net to catch potential customers at all hours. Due to the way Live Chat echoes the popular instant messaging system that has been made popular across Social Media platforms, you’ll be able to give your customers the opportunity to send an enquiry in a more familiar way.
Connect Online in Real-Time
A signature benefit of integrating Live Chat into your website is the ability to connect with your customer in real-time, which means you can serve as a digital greeter to those browsing your online shop. Consequently, this means that you’ll be able to enjoy greater flexibility when it comes to accommodating the needs of your customers.
If you choose to operate your Live Chat yourself, instead of having one of our expert team do it for you, you’ll be able to enjoy a simple to use interface. Further to this, you’ll be able to see what the customer is typing in real-time, before they send it, so you’ll have plenty of time to prepare anything necessary to deliver an effective answer.
Your Live Chat can be easily branded to complement your website, and you can also choose to integrate custom names and avatars to match your team. This means that you’ll be able to bring a personal touch that will make you more approachable. There is no need to be a faceless business when you opt for Live Chat integration.
Highly Trained Staff
Alongside our Live Chat integration, we also offer a Live Chat operation service. This means that a member of our expert team will be online to handle any enquiries that come through. We’ll ascertain any key information and then send it over to you. This way, you’ll be able to enjoy the benefits of Live Chat without the disruption to your business day.
Here are some more things we do
Email marketing is one of the most effective strategies for driving traffic and sales. We can help you data harvest to build a strong email list, create custom templates and send business winning emails.
We don't just paint pretty pictures, our experienced graphic designers ensure that we present your value proposition and brand identity clearly, consistently and effectively in every graphic asset we produce.
We generate qualified sales leads across a range of vertical markets including home improvements, renewable energies and financial services. E-Marketing, Telemarketing, online conversions; we do it all.
Content is king! Our expert and highly qualified copywriting team create quality unique content designed to rank highly online, sell your brand and ultimately influence customers to buy your products and services.
Our highly qualified and experienced Internet consultants provide superb consultancy and strategic advice across a range of marketing services, designed to grow your business and give you a return on investment.
We rank your website in the major search engines for researched key terms relevant to your target market. We also analyse the way visitors behave on your site in order to improve conversions and usability.
Posting, liking, sharing, tweeting - put simply we love social! From automated Social Media campaigns to cleverly devised social strategies aligned within your marketing mix, we will make your brand go viral.
We will build your business a brand and create you a powerful identity. From logo design to brand guidelines, we offer a full branding service designed to enhance your organisation's image and online reputation.