Live Chat

Don’t make your customers wait; connect instantly online. We operate a professional Live Chat solution to improve customer service and boost lead generation.

See How Live Chat Can Redefine How Your Business Communicates

Connect Online in Real-Time

A signature benefit of integrating Live Chat into your website is the ability to connect with your customer in real-time, which means you can serve as a digital greeter to those browsing your online shop. Consequently, this means that you’ll be able to enjoy greater flexibility when it comes to accommodating the needs of your customers.

Hassle-Free Service

If you choose to operate your Live Chat yourself, instead of having one of our expert team do it for you, you’ll be able to enjoy a simple to use interface. Further to this, you’ll be able to see what the customer is typing in real-time, before they send it, so you’ll have plenty of time to prepare anything necessary to deliver an effective answer.

Fully Customisable

Your Live Chat can be easily branded to complement your website, and you can also choose to integrate custom names and avatars to match your team. This means that you’ll be able to bring a personal touch that will make you more approachable. There is no need to be a faceless business when you opt for Live Chat integration.

Highly Trained Staff

Alongside our Live Chat integration, we also offer a Live Chat operation service. This means that a member of our expert team will be online to handle any enquiries that come through. We’ll ascertain any key information and then send it over to you. This way, you’ll be able to enjoy the benefits of Live Chat without the disruption to your business day.

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Freephone: 023 8033 2675 · Email: info@icaal.co.uk

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